HR Leaders · 11/8/2026 · 28 min

Who Benefits When AI Changes Work? 5 Questions for HR Leaders

Transcript (15 segments)

0:48

Laurent Choain

as technology is accelerating as well, it's important to have these moments where you can really explore.

8:07

Laurent Choain

First of all, you have to understand that AI,

8:40

Laurent Choain

basically, there are, in my view, three categories of jobs today.

9:57

Laurent Choain

1.2 billion human are going to enter the job market in the next 10 years.

10:18

Laurent Choain

By the way, out of the 450, 80 million are in the hospitality tourism industry.

11:13

Laurent Choain

It's if you ask people today to help you adopt AI, but the consequence will be they will lose their job.

11:32

Laurent Choain

You see, if my job is destroyed because of AI, I should get the benefit of it somewhere.

14:01

Laurent Choain

One in two, 49% precisely.

16:43

Laurent Choain

We have opened something called Heartist.

22:05

Laurent Choain

We are not there yet, but it's already the past.

23:11

SPEAKER_A

And and everyone can see.

24:09

Laurent Choain

But if tomorrow you just type on an LLM, an internal LLM, I want to be in six months from now, number two, of a luxury hotel, what do you advise me to do?

26:01

Laurent Choain

try to have a vision and try to turn the reality.

26:47

Laurent Choain

You should live at the margins of the organization, not at the center.

27:24

Laurent Choain

an hour spent in the office is an hour wasted.