HR Leaders · 11/8/2026 · 28 min
Who Benefits When AI Changes Work? 5 Questions for HR Leaders
Transcript (15 segments)
Laurent Choain
as technology is accelerating as well, it's important to have these moments where you can really explore.
Laurent Choain
First of all, you have to understand that AI,
Laurent Choain
basically, there are, in my view, three categories of jobs today.
Laurent Choain
1.2 billion human are going to enter the job market in the next 10 years.
Laurent Choain
By the way, out of the 450, 80 million are in the hospitality tourism industry.
Laurent Choain
It's if you ask people today to help you adopt AI, but the consequence will be they will lose their job.
Laurent Choain
You see, if my job is destroyed because of AI, I should get the benefit of it somewhere.
Laurent Choain
One in two, 49% precisely.
Laurent Choain
We have opened something called Heartist.
Laurent Choain
We are not there yet, but it's already the past.
SPEAKER_A
And and everyone can see.
Laurent Choain
But if tomorrow you just type on an LLM, an internal LLM, I want to be in six months from now, number two, of a luxury hotel, what do you advise me to do?
Laurent Choain
try to have a vision and try to turn the reality.
Laurent Choain
You should live at the margins of the organization, not at the center.
Laurent Choain
an hour spent in the office is an hour wasted.