Consulting Success Podcast · 11/9/2026 · 33 min

From Selling Research to Guiding Million-Dollar Decisions with Aaron Cruikshank

Transcript (15 segments)

0:07

Aaron Cruikshank

After more than two decades as a consultant, he grew his firm to over a million dollars in revenue with a team of 17. Now on paper, it looked like success, but behind the scenes, the business wasn't nearly as profitable as he would have liked.

0:20

Aaron Cruikshank

Well, today, he's approaching seven figures again with the equivalent of roughly three people and a dramatically different business model.

2:08

Aaron Cruikshank

No, I mean, I started 24 years ago and I and I honed in on this market intel thing more like 2016, 2017.

4:23

Aaron Cruikshank

And this is something I talk to people about because I do these workshops for free sometimes on how to tap into the hidden job market and I see one of the traps that people fall into is getting too narrowly focused on job titles.

5:33

Aaron Cruikshank

And they lost their funding and I still had a job, but I had nothing to do and I was getting extremely bored and so I just started phoning up people that I knew in my network and said, hey, this work that I used to do that was paid for by the government that they no longer pay for.

7:42

Aaron Cruikshank

Like chat GPT, Claude.

8:36

Aaron Cruikshank

Yeah, I mean, we used to be way too reliant on other people's platforms.

11:53

Aaron Cruikshank

What we tend to focus on at my company is market intelligence, which is that bigger forward-looking predictive modeling type thing.

13:34

Aaron Cruikshank

I think a big switch for me was reading that Red Ocean, Blue Ocean, the Blue Ocean strategy book where it was saying, if possible, try to identify a niche where there's not many people occupying it.

15:51

Aaron Cruikshank

Well, not to sound too much like I'm towing the company line here, but I did learn a lot when I did the consulting success program in 2017, helped me focus a lot on outcomes driven sales and that kind of thing.

21:37

Aaron Cruikshank

One of the hardest years we had was 2023.

26:02

Aaron Cruikshank

Honestly, Michael, like when we were at 17 people doing a million plus, we weren't profitable.

27:49

Aaron Cruikshank

Two of them I'm going to have to point to AI, unsurprisingly.

29:28

Aaron Cruikshank

The difference is they may never actually see your website.

31:33

Aaron Cruikshank

whereas two years ago, I would have said return on investment for doing events, not great.